tOurist service

- centralwOrld Ambassador
- Group Tourist Information

At 1F Dazzle Zone

- Tourist Information Center

At 1F Eden Zone

- Prayer Room

At 1F Eden zone

- Handsfree Shopping Service

Register at Tourist Information Center 1F Eden Zone

- Home & Hotel Delivery
- Airport Limousine Service
- Vat refund for Tourist
- Downtown VAT Refund

Available for tourists at 6F Zen Department Store

- The 1 Card International

Tourists will get Discount Card by showing Passport or ID Card at centralwOrld Concierge Counter

- Wi-Fi Service

Showing Passport or ID Card at centralwOrld Concierge Counter

general service

- centralwOrld Concierge
- Baby Stroller Service
- Wheelchair Service
- centralwOrld Exclusive Lounge
- Personal Shopper

(Book your appointment 3 days in advance)

- Car Assistant
- Portable Charger Service
- Mobile Charger Service

car park

- Valet Parking

At 1F Groove Zone

- Ladies Parking

At 5 ½ F

- Car Pool Parking

At B1 Beacon Zone

- SuperCar Parking Service

At B1 Dazzle Zone & 1F Groove Zone

- SuperBike Parking Service

At B1 Dazzle Zone

- BMW Electric Vehicle Charging Point

Service for BMW eDrive and BMWi customers at B1

- Bicycle Parking Service

At B1 Dazzle Zone

- Priority Parking


- Taxi Stand

At 1F Dazzle Zone and Groove Zone

- Shuttle Service

From Centara Grand Hotel, centralwOrld, Zen, Central Chidlom to Central Embassy. Available from 10 a.m. to 7 p.m. at shuttle van stop on 1F Dazzle Zone

family service

- Happy Train

The fancy train for kids. Happy train station is at 6F Genius Planet.

- Family Lounge

At 6F Atrium Zone


- Lost & Found Service
- Bag Deposit & Porter Service